FAQ's

Insurance company information

My fee per session is $120.00.   At the end of each session you will receive a service statement that contains all the information necessary for you to file a claim for out of network benefits with your insurance company.   You will need to call and ask your insurance company about whether out of network benefits are available for your policy.

If flex spending or health savings account credit cards are available to your insurance policy, you may pay the fee at the time of service using those benefits.  I also accept personal credit cards. 

In the event that you fail to provide a 24-hour notice of intent to cancel an appointment, you understand that you are liable for the full fee of billable services.  Whenever possible, a make-up appointment will be offered prior to your next scheduled appointment.  If you attend the make-up appointment and the next two previously scheduled appointments, the missed appointment fee will be waived.  Payment of the missed appointment fee is due immediately upon cancellation and will be charged to the credit card on file.

I have been offering HIPAA secure video sessions through my electronic health records system since 2016.  Prior to COVID-19 restrictions, I used HIPAA secure video when clients were unable to attend sessions in person.  Since March 16, 2020 all sessions have been offered through secure video; at this time there is no plan to return to in-person sessions.  

It takes 2 to 3 minutes for you to enable your desktop, laptop, tablet or phone to use the HIPAA secure video program.  Prior to a scheduled session, the client will receive an email generated by my electronic health record system, from support@securevideo.com  The subject line will be “Your  Videoconference Session has been scheduled”.  It is quick and easy to use the link provided and it allows you to link to the virtual waiting room prior to your session. 

Continuous use of the system since March 2020 has allowed me to identify methods and skills which I use to assist anyone who is uncomfortable about interacting by video.  These have proven helpful and offers the video environment as a safe place to engage in treatment.

The credit card server is embedded into my electronic health records system (E.H.R.).  The electronic system and devices used in my practice is PCI certified, earning the SecureTrust Trusted Commerce seal.   This  certification is renewed yearly, and indicates  that the electronic system  meets the Payment Card Industry Data Security Standard (PCI DSS) for the electronic security of credit card information, along with HIPAA and HITECH requirements.   You can be confident in the security of your financial and health information shared with me during and after a course of treatment.